Tutor in Sunrise, Florida

What we can do for you. We teach you and train you in what you need to help you or your own office personnel maintain manage configure and program tasks. From individual instruction and know how to tutoring a whole office team. AND FOR ONLY $25 HOURLY As a dynamic duo, we have 30years combined experience in computer science, data processing, information systems and I.T. and technology lab instruction. Cisco, Microsoft, Office 365, Ipad, iphone, cloud services, virtualizaion, android, tablets, phones, servers, routers and voip. ONE ON ONE ON: • Installation of numerous PC applications (MS Office Suite, Java, QuickBooks, Acrobat, etc.). • Staging, configuring and deploying servers, desktops, laptops & peripherals, especially Dell hardware. • Windows 2003 - 2... Server administration and management. • Windows XP - 10 support. • Technical troubleshooting of a variety of hardware and software issues. • LAN/WAN management and configuration. • Maintaining operating systems, security, and applications. • Setting up and managing SMB networks: various hardware/software platforms, backup/recovery strategies, printers/scanners, and other critical office infrastructure. • Answer and appropriately handle incoming customer support requests via phone, email, and in person. Escalate internally or contact vendors when appropriate. • Provide new users with IT orientation. • Document, track and monitor all problem/resolution activity in the tracking system to ensure a timely resolution.