Latha K

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LATHA KUCHIBOTLA # 281-702-... EDUCATION AND CERTIFICATIONS TEFL online course from TEFL Bridge, Apr 2008 Master of Arts (1994) English , Osmania University, Hyderabad 1994 IDCPA (1992) Apple , Accredited to NCC, U. K. 1992 Bachelor of Arts , Osmania University 1989 PROFFESSIONAL EXPERIENCE April --... Worked for Auroras Scientific And Technological Institute (ASTI Engineering College) in Hyderabad, India as communication skills trainer and Asst. placement incharge June 2008 March 2009 Taught English and math to 5th & 6th graders at Kennedy High The Global School Dr.Reddy's Foundation - Raj Bhavan Road, Hyderabad --... Facilitator - BPO Trained beneficiaries who are young adults who fall under BPL (below poverty line) and give them objective oriented training in which Communication skills ,Customer handling in inbound and outbound scenarios (Customer care, Collections , Tele -Marketing ),Soft skills in which Time Management ,Self Management , Stress handling, Interview Handling are a few modules. Calibrated with various call centre HRs, Quality Managers on communication related issues, Design scripts on Tele Marketing & Customer Care and make the participants practice them with correct stress and voice modulation. Sensitized the prospective Call Centre Executives to the Call Centre Culture; prepare them on three sets of workplace competencies such as Oral Communication skills, Personal Qualities and Work Ethics and Interpersonal and Team Work skills. Check the students for job readiness, Arrange for campus interviews and Place the students. Post Placement interactions with students. GREEN THUMB - S.R. Nagar, Hyderabad --... English Language Trainer Taught soft skills, grammar, and syllable stress for call centre aspirants. NIIT -- South ext., New Delhi --... English Language Trainer Trained students on Effective Communication , Listening Skills , Time Management , Team Building , Interview Handling techniques. Debates, Group Discussions, Jam Sessions coupled with software called 'ELLIS Business' and 'ELLIS Intro.' Helped modify the curriculum. Trained the fresher trainers. Gave demonstrations at colleges and schools to promote the course. ASCENT EDUCATION - South Ext., New Delhi --... Designed curriculum and Taught Communication Skills . Also taught IELTS,TOEFL , TSE aspirants. VIVEKANANDA INSTITUTE of SPOKEN ENGLISH, T.Nagar, Chennai --... Conducted in house training for ICICI and IIT M.Tech. (Civil Engineering Students' Self Financed Programme) on Communicative English that comprised- Conducting Placement Tests and developing material suitable, with a focus on Effective Communication, Holding Debates, Group Discussions and Professional Presentations Sri Ramachandra Junior and Degree collegeO.U. Road , Hyderabad --... Taught English as a second language to Intermediate as well as to undergraduates (B.A. , B...... , B.C.A.) CAMPUS INSTITUTE of SPOKEN ENGLISH - O.U.Road, Hydearabad 719-949-... Taught Communication Skills in bilingual(English and regional) method.

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